The location was a little outside of town (so you would need a car for sure to get here) and away from the main road (which was a good thing). That made road noise non existent! The breakfast was ok. The coffee from machine they have was actually pretty good!! The beds were faily comfortable. The hotel lobby reception agent "Dolores" was super!!
Heather
mars 2025
For the most part, we enjoyed everything and all the staff and the people we met. Breakfast was very good and coffee or tea 24/7 is nice. Great pool with great hours!
Louise
août 2024
How clean the room was and how pleasant the staff were.
Mike
mars 2024
The breakfast was one of the nicest I have ever experienced at a hotel. The staff behaved friendly but professional. Our every need was happily met.
Deborah
mars 2025
We were pleasantly surprised by everything about this hotel. The staff were very friendly and welcoming. We were always greeted with a smile. The room was very clean and so spacious! The hot breakfast was good! The pool was nice. Overall, it was a good value.
Carl
juillet 2023
We absolutely love this hotel. We stay here every time we go to Berkeley Springs. The rooms are nice and clean. The beds are comfortable. BUT the best thing with this hotel is the employees!! So friendly and helpful!! Always have a smile and something nice to say. I definitely recommend this hotel!!
Margie
septembre 2024
We absolutely love SureStay. This is our 4th stay, and we always have a lovely time. The staff is helpful and kind (Doris is our fave), our room is always clean and comfortable. This time, for my birthday, we got the King suites with the jacuzzi tub....fantastic. Perfect for unwinding and relaxing in this chill weather.
Amber
janvier 2025
Very nice hotel with friendly staff. It has a feel of independent hotel. I stay there whenever I come to Berkeley Springs. There is a good restaurant across the parking. The spa is just a 10 min drive. Hotel has a swimming pool. There is free coffee and tea available around the clock. I like breakfasts - the are simple but nice. The price is adequate
Tatiana
juillet 2024
Breakfast buffet was wonderful each day. whirlpool tub in our room was fantastic. Pool was heated and still open, needed cleaned a little but it was great. Resturate next door was great as well. Staff was nice.
Calvert
septembre 2023
Liked the location with it being away from the main Road .It was comfortable and clean ,also liked that it has an Outdoor Pool . Loved having a great Restaurant right on the Property, Angus and Ale was recommend to us by Staff and did not disappoint. Definitely will be staying at this Hotel again.And the Price is very affordable! Great experience!
Bianca
août 2024