SureStay Plus Hotel by Best Western Berkeley Springs

The location was a little outside of town (so you would need a car for sure to get here) and away from the main road (which was a good thing). That made road noise non existent! The breakfast was ok. The coffee from machine they have was actually pretty good!! The beds were faily comfortable. The hotel lobby reception agent "Dolores" was super!!

The staff at shore stay Best Western was absolutely phenomenal! Amanda went over and beyond our whole stay and made us all feel at ease and very comfortable! It was my granddaughter's 7th birthday and Amanda allowed us to all be together in the kitchenette for her birthday celebration, which I thought was absolutely amazing that she extended the offer! The staff was courteous and caring! Would definitely recommend and stay in this hotel in the future

How clean the room was and how pleasant the staff were.

We absolutely love SureStay. This is our 4th stay, and we always have a lovely time. The staff is helpful and kind (Doris is our fave), our room is always clean and comfortable. This time, for my birthday, we got the King suites with the jacuzzi tub....fantastic. Perfect for unwinding and relaxing in this chill weather.

We absolutely love this hotel. We stay here every time we go to Berkeley Springs. The rooms are nice and clean. The beds are comfortable. BUT the best thing with this hotel is the employees!! So friendly and helpful!! Always have a smile and something nice to say. I definitely recommend this hotel!!